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  • Accueil
  • IA
  • Revitaliser et Croître
  • Services
    • Expérience client
      • Centre d'excellence
      • Salesforce Apps RUN
      • Equipes terrain et vente nomade
      • Ventes
      • Service
    • Plateforme d'entreprise
      • Gestion financière et contrôle des coûts
      • Gestion du capital humain
      • Pilotage de la performance de l'entreprise
      • ERP Apps RUN
    • Données
      • Intégration "Cloud to Cloud"
      • Intégration "On Premise to Cloud"
      • Informatique décisionnelle
  • Expertises
    • Oracle
    • Salesforce
    • Mulesoft
    • Microsoft
    • Infor
    • Sprinklr
  • Ressources
  • À propos
    • Sécurité
    • RSE
    • Carrière
    • 20 ans : L'humain d'abord
  • English

Content Type : Étude de cas

Enhancing R&D with Custom Mobile App Development for a Biopharmaceutical Leader

Discover how an international biopharmaceutical laboratory accelerated R&D with custom mobile app development. Read how healthcare collaboration tools and application maintenance improved scientific monitoring.

Enhancing Membership Renewal and Training Management with Pardot Marketing Automation

Discover how a leading French association of corporate treasurers boosted membership renewal and training management. This Salesforce Sales Cloud integration and Pardot marketing automation streamlined communications and event tracking.

Elevating B2B Prospecting via a Strategic Salesforce AppExchange Integration

Discover how a prominent French B2B smart data provider built a custom Sales Cloud connector and achieved a seamless Salesforce AppExchange integration.

Elevating Customer Engagement with Salesforce Social Studio Integration for a Gaming Leader

Discover how a leading French gaming and lottery operator improved customer engagement through a Salesforce Social Studio integration and Sales Cloud CRM maintenance.

Accelerating Growth with Salesforce CRM Consolidation for a Customer Engagement Leader

Discover how a fast-growing customer engagement software provider unified its operations through Salesforce CRM consolidation, integrating Sales Cloud, Pardot, Zendesk, and DocuSign to automate processes and boost sales performance.

Optimizing Customer Engagement with Salesforce Social Studio for a Global Electrical Equipment Leader

Discover how a global leader in electrical equipment enhanced customer engagement via Salesforce Service Cloud and Social Studio. Read about omnichannel customer service and automated responses.

Elevating Luxury Engagement: A Strategic Omnichannel Salesforce Transformation

Discover how a leading French high-end wines and spirits group unified its global B2B2C customer journey through a strategic, multi-cloud Salesforce implementation by Spoon Consulting.

Harmonizing Beauty: A Multi-Brand Service Cloud Transformation for EMEA

Discover how a global cosmetics leader modernized its customer service across 50 brands and multiple countries using a unified Salesforce Service Cloud EMEA core solution.

Accelerating Innovation: Modernizing Global Product Creation for a Consumer Goods Giant

Discover how a global industrial leader revolutionized its product development process across worldwide subsidiaries using a custom-built Salesforce platform developed by Spoon Consulting.

Elevating the Luxury Retail Experience: A Strategic Salesforce and SAP Integration

Discover how a leading French high-end audio manufacturer optimized its luxury retail operations through a high-performance Salesforce-SAP integration and custom mobile sales tools developed by Spoon Consulting.

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