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  • IA
  • Revitaliser et Croître
  • Services
    • Expérience client
      • Centre d'excellence
      • Salesforce Apps RUN
      • Equipes terrain et vente nomade
      • Ventes
      • Service
    • Plateforme d'entreprise
      • Gestion financière et contrôle des coûts
      • Gestion du capital humain
      • Pilotage de la performance de l'entreprise
      • ERP Apps RUN
    • Données
      • Intégration "Cloud to Cloud"
      • Intégration "On Premise to Cloud"
      • Informatique décisionnelle
  • Expertises
    • Oracle
    • Salesforce
    • Mulesoft
    • Microsoft
    • Infor
    • Sprinklr
  • Ressources
  • À propos
    • Sécurité
    • RSE
    • Carrière
    • 20 ans : L'humain d'abord
  • English

Technology : Salesforce

Revolutionizing Auto Insurance Subscriptions with AI-Powered Chatbots

Discover how an AI-powered chatbot simplifies auto insurance subscriptions. By combining natural language processing with MuleSoft MCP and IDP, insurers can automate data extraction and enable 24/7 self-service policy creation.

Streamlining Pipeline Management with Automated Salesforce Opportunity Updates

Discover how automated Salesforce opportunity updates powered by Agentforce AI can analyze emails and Chatter to instantly suggest accurate pipeline changes for sales teams.

Automating Performance Review Smart Goals with AgentForce AI

Discover how AgentForce AI transforms performance reviews in Salesforce by automatically generating smart goals based on appraiser feedback.

Accelerating RFP Responses with RAG for Instant Security Policy Q&A

Discover how implementing RAG for Instant Security Policy Q&A via Salesforce’s Agentforce enables consultants to instantly retrieve critical answers for RFP responses.

Empowering Customer Service: How AgentForce AI Automates Email and WhatsApp Responses

Discover how a leading French mutual insurance provider utilizes Salesforce AgentForce AI to automatically draft personalized email and WhatsApp responses, reducing agent fatigue and accelerating customer service.

Automating Hotel Upselling: Smart WhatsApp Booking Suggestions with Einstein AI

Discover how a leading hospitality group integrated a Salesforce Einstein Chatbot with WhatsApp to automate booking inquiries, delivering personalized upgrades and driving proactive upselling.

Automating Lead Capture and Support in Real Estate with AI Chatbots

See how a ready-to-finish home builder used an AgentForce AI chatbot to automate website support, answer complex PDF queries, and capture over 100 leads per week directly into their CRM.

Automating Insurance Operations: AI Document Classification in Salesforce using Mistral AI

Discover how integrating Mistral AI with Salesforce automates customer document classification for the insurance sector. Learn how AI-driven verification reduces manual errors, speeds up processing, and improves the overall customer experience in just 10 man-days of delivery.

Transforming Operations: Automated Intelligent Document Processing with Docmana

Discover how a leading Canadian health and travel insurance provider leverages an AI-powered SaaS platform to automate up to 80% of document processing, dramatically reducing manual work and accelerating operational efficiency.

How AI Contract Data Validation in Salesforce Eliminates Manual Errors

Discover how AI contract data validation in Salesforce uses Agentforce to automatically audit legal documents, eliminating manual errors and mitigating compliance risks.

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