Pilotage de l'Excellence Opérationnelle : Une Base CRM Unifiée pour les Opérations Bancaires Multi-Segments
Découvrez comment une importante banque commerciale a tiré parti de Microsoft Dynamics 365 pour éliminer sa dette technique et offrir une expérience client personnalisée B2B et B2C à plus de 800 000 clients.
Simplification des remboursements de santé internationaux grâce à une intégration MuleSoft personnalisée
Découvrez comment une grande filiale française d'assurance maladie a amélioré l'assistance sanitaire internationale grâce à une intégration MuleSoft. Découvrez comment une API de paiement Ebury a permis des remboursements multidevises.
Optimizing Operations with MuleSoft API Integration for an Energy Transition Leader
Discover how a leading French energy transition specialist achieved real-time data synchronization and centralized online payments using a MuleSoft API integration and Salesforce CRM.
Driving B2B Lead Generation with Pardot Marketing Automation for a Top SME Financing Provider
Discover how a leading European SME financing provider boosted its B2B lead generation using Pardot marketing automation and Sales Cloud integration to launch a new investment fund.
Enhancing Membership Renewal and Training Management with Pardot Marketing Automation
Discover how a leading French association of corporate treasurers boosted membership renewal and training management. This Salesforce Sales Cloud integration and Pardot marketing automation streamlined communications and event tracking.
Elevating B2B Prospecting via a Strategic Salesforce AppExchange Integration
Discover how a prominent French B2B smart data provider built a custom Sales Cloud connector and achieved a seamless Salesforce AppExchange integration.
Elevating Customer Engagement with Salesforce Social Studio Integration for a Gaming Leader
Discover how a leading French gaming and lottery operator improved customer engagement through a Salesforce Social Studio integration and Sales Cloud CRM maintenance.
Accelerating Growth with Salesforce CRM Consolidation for a Customer Engagement Leader
Discover how a fast-growing customer engagement software provider unified its operations through Salesforce CRM consolidation, integrating Sales Cloud, Pardot, Zendesk, and DocuSign to automate processes and boost sales performance.
Optimizing Customer Engagement with Salesforce Social Studio for a Global Electrical Equipment Leader
Discover how a global leader in electrical equipment enhanced customer engagement via Salesforce Service Cloud and Social Studio. Read about omnichannel customer service and automated responses.
Elevating Luxury Engagement: A Strategic Omnichannel Salesforce Transformation
Discover how a leading French high-end wines and spirits group unified its global B2B2C customer journey through a strategic, multi-cloud Salesforce implementation by Spoon Consulting.