{"id":4681,"date":"2026-03-23T15:02:35","date_gmt":"2026-03-23T11:02:35","guid":{"rendered":"https:\/\/spoonconsulting.com\/?p=4681"},"modified":"2026-03-23T15:02:36","modified_gmt":"2026-03-23T11:02:36","slug":"elevating-the-luxury-retail-experience-a-strategic-salesforce-and-sap-integration","status":"publish","type":"post","link":"https:\/\/spoonconsulting.com\/fr\/elevating-the-luxury-retail-experience-a-strategic-salesforce-and-sap-integration\/","title":{"rendered":"Elevating the Luxury Retail Experience: A Strategic Salesforce and SAP Integration"},"content":{"rendered":"<h3 class=\"wp-block-heading\" id=\"h-what-s-inside\"><strong>Qu'est-ce qu'il y a dedans ?<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Real-time Prospect Management:<\/strong> Implementation of high-performance iPad interfaces for seamless data collection in luxury boutiques.<br><\/li>\n\n\n\n<li><strong>Robust ERP Synchronization:<\/strong> End-to-end integration with SAP to automate purchase order (PO) tracking directly within the CRM.<br><\/li>\n\n\n\n<li><strong>Agile Sales Enablement:<\/strong> Strategic technical architecture designed to reduce response times and accelerate customer engagement.<br><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-context\"><strong>Contexte<\/strong><\/h3>\n\n\n\n<p>Our client is a globally recognized pioneer in acoustic engineering, celebrated for its award-winning innovations in premium sound technology. Operating in the competitive luxury consumer goods sector, the group identified the modernization of its front-end systems in physical boutiques as a critical priority for maintaining its brand excellence.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-challenges\"><strong>D\u00e9fis<\/strong><\/h3>\n\n\n\n<p>To support its rapid growth, the manufacturer needed to overcome several operational hurdles:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Ergonomic Friction:<\/strong> Existing systems lacked the performance and intuitive design required for high-end boutique environments.<br><\/li>\n\n\n\n<li><strong>Data Latency:<\/strong> Sales teams needed a way to collect and process prospect information on mobile tablets without technical delays.<br><\/li>\n\n\n\n<li><strong>Disconnected Systems:<\/strong> A significant gap existed between front-end sales activities and the back-office SAP ERP, hindering visibility into order statuses.<br><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-the-solution\"><strong>La Solution<\/strong><\/h3>\n\n\n\n<p>Spoon Consulting implemented a comprehensive digital transformation centered on <strong>Salesforce Sales Cloud<\/strong> et <strong>Talend<\/strong>. The solution featured:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Mobile Enablement:<\/strong> A custom-designed iPad interface optimized for ergonomics and rapid response times to facilitate boutique prospect collection.<br><\/li>\n\n\n\n<li><strong>Data Orchestration:<\/strong> A robust integration layer using Talend to synchronize complex data flows between Salesforce and the back-office environment.<br><\/li>\n\n\n\n<li><strong>Functional Extensions:<\/strong> Specialized developments in Apex and Visualforce to tailor the platform to unique luxury retail workflows.<br><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-our-contribution\"><strong>Notre contribution<\/strong><\/h3>\n\n\n\n<p>As a strategic partner, we managed the complete project lifecycle, from initial technical architecture design to final deployment. Our experts were responsible for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Int\u00e9gration de syst\u00e8mes<\/strong> Developing the interface with SAP to allow the creation and real-time status tracking of purchase orders within Salesforce.<br><\/li>\n\n\n\n<li><strong>Custom Development:<\/strong> Building the iPad-specific collection tools and necessary Talend data flows.<br><\/li>\n\n\n\n<li><strong>Quality Assurance:<\/strong> Managing User Acceptance Testing (UAT) and providing dedicated support during the critical go-live and start-up phases.<br><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-benefits\"><strong>Avantages<\/strong><\/h3>\n\n\n\n<p>The project delivered immediate value to the client\u2019s retail ecosystem:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Instant Engagement:<\/strong> Sales representatives can now collect and act upon prospect information in real-time, enabling personalized follow-up.<br><\/li>\n\n\n\n<li><strong>Optimized Customer Journeys:<\/strong> The implementation of adapted engagement paths ensures a consistent, high-end experience for every boutique visitor.<br><\/li>\n\n\n\n<li><strong>Unified Visibility:<\/strong> By bridging the gap between Salesforce and SAP, the organization gained total transparency over the order fulfillment process.<br><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-key-figures-amp-dates\"><strong>Chiffres cl\u00e9s et dates<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Dur\u00e9e du projet :<\/strong> 10\/2015 &#8211; 08\/2016<br><\/li>\n\n\n\n<li><strong>Charge de travail :<\/strong> 70 man-days<br><\/li>\n\n\n\n<li><strong>Impact :<\/strong> 120 users<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Discover how a leading French high-end audio manufacturer optimized its luxury retail operations through a high-performance Salesforce-SAP integration and custom mobile sales tools developed by Spoon Consulting.<\/p>","protected":false},"author":9,"featured_media":4682,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[],"tags":[],"content-type":[37],"industry":[61],"offer":[55,48,49],"technology":[],"class_list":["post-4681","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","content-type-case-study","industry-goods","offer-cloud-to-cloud-integration","offer-field-sales-mobility","offer-sales"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Elevating the Luxury Retail Experience: A Strategic Salesforce and SAP Integration - Spoon Consulting<\/title>\n<meta name=\"description\" content=\"Discover how a leading French high-end audio manufacturer optimized its luxury retail operations through a high-performance Salesforce-SAP integration and custom mobile sales tools developed by Spoon Consulting.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/spoonconsulting.com\/fr\/elevating-the-luxury-retail-experience-a-strategic-salesforce-and-sap-integration\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Elevating the Luxury Retail Experience: A Strategic Salesforce and SAP Integration\" \/>\n<meta property=\"og:description\" content=\"Discover how a leading French high-end audio manufacturer optimized its luxury retail operations through a high-performance Salesforce-SAP integration and custom mobile sales tools developed by Spoon Consulting.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/spoonconsulting.com\/fr\/elevating-the-luxury-retail-experience-a-strategic-salesforce-and-sap-integration\/\" \/>\n<meta property=\"og:site_name\" content=\"Spoon Consulting\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/facebook.com\/spoonconsulting\" \/>\n<meta property=\"article:published_time\" content=\"2026-03-23T11:02:35+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-23T11:02:36+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/spoonconsulting.com\/wp-content\/uploads\/2026\/03\/SC_MKT_Case-Study_2016_Devialet_Strategic_UX_and_SAP_Integration_for_Luxury_Retail_EN-1024x572.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"572\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Tsanta RANDRIAMIHARY\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Tsanta RANDRIAMIHARY\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/spoonconsulting.com\\\/elevating-the-luxury-retail-experience-a-strategic-salesforce-and-sap-integration\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/spoonconsulting.com\\\/elevating-the-luxury-retail-experience-a-strategic-salesforce-and-sap-integration\\\/\"},\"author\":{\"name\":\"Tsanta RANDRIAMIHARY\",\"@id\":\"https:\\\/\\\/spoonconsulting.com\\\/#\\\/schema\\\/person\\\/08294de3cb1ba89c632854a5403bc7fc\"},\"headline\":\"Elevating the Luxury Retail Experience: A Strategic Salesforce and SAP Integration\",\"datePublished\":\"2026-03-23T11:02:35+00:00\",\"dateModified\":\"2026-03-23T11:02:36+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/spoonconsulting.com\\\/elevating-the-luxury-retail-experience-a-strategic-salesforce-and-sap-integration\\\/\"},\"wordCount\":404,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/spoonconsulting.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/spoonconsulting.com\\\/elevating-the-luxury-retail-experience-a-strategic-salesforce-and-sap-integration\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/spoonconsulting.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/SC_MKT_Case-Study_2016_Devialet_Strategic_UX_and_SAP_Integration_for_Luxury_Retail_EN-scaled.png\",\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/spoonconsulting.com\\\/elevating-the-luxury-retail-experience-a-strategic-salesforce-and-sap-integration\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/spoonconsulting.com\\\/elevating-the-luxury-retail-experience-a-strategic-salesforce-and-sap-integration\\\/\",\"url\":\"https:\\\/\\\/spoonconsulting.com\\\/elevating-the-luxury-retail-experience-a-strategic-salesforce-and-sap-integration\\\/\",\"name\":\"Elevating the Luxury Retail Experience: A Strategic Salesforce and SAP Integration - Spoon Consulting\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/spoonconsulting.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/spoonconsulting.com\\\/elevating-the-luxury-retail-experience-a-strategic-salesforce-and-sap-integration\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/spoonconsulting.com\\\/elevating-the-luxury-retail-experience-a-strategic-salesforce-and-sap-integration\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/spoonconsulting.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/SC_MKT_Case-Study_2016_Devialet_Strategic_UX_and_SAP_Integration_for_Luxury_Retail_EN-scaled.png\",\"datePublished\":\"2026-03-23T11:02:35+00:00\",\"dateModified\":\"2026-03-23T11:02:36+00:00\",\"description\":\"Discover how a leading French high-end audio manufacturer optimized its luxury retail operations through a high-performance Salesforce-SAP integration and custom mobile sales tools developed by Spoon Consulting.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/spoonconsulting.com\\\/elevating-the-luxury-retail-experience-a-strategic-salesforce-and-sap-integration\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/spoonconsulting.com\\\/elevating-the-luxury-retail-experience-a-strategic-salesforce-and-sap-integration\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/spoonconsulting.com\\\/elevating-the-luxury-retail-experience-a-strategic-salesforce-and-sap-integration\\\/#primaryimage\",\"url\":\"https:\\\/\\\/spoonconsulting.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/SC_MKT_Case-Study_2016_Devialet_Strategic_UX_and_SAP_Integration_for_Luxury_Retail_EN-scaled.png\",\"contentUrl\":\"https:\\\/\\\/spoonconsulting.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/SC_MKT_Case-Study_2016_Devialet_Strategic_UX_and_SAP_Integration_for_Luxury_Retail_EN-scaled.png\",\"width\":2560,\"height\":1429},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/spoonconsulting.com\\\/elevating-the-luxury-retail-experience-a-strategic-salesforce-and-sap-integration\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/spoonconsulting.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Elevating the Luxury Retail Experience: A Strategic Salesforce and SAP Integration\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/spoonconsulting.com\\\/#website\",\"url\":\"https:\\\/\\\/spoonconsulting.com\\\/\",\"name\":\"Spoon Consulting\",\"description\":\"Proximity. Innovation. Solution.\",\"publisher\":{\"@id\":\"https:\\\/\\\/spoonconsulting.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/spoonconsulting.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/spoonconsulting.com\\\/#organization\",\"name\":\"Spoon Consulting\",\"url\":\"https:\\\/\\\/spoonconsulting.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/spoonconsulting.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/spoonconsulting.com\\\/wp-content\\\/uploads\\\/2025\\\/08\\\/Logo-Spoon-Spoon-Consulting-2024-scaled.webp\",\"contentUrl\":\"https:\\\/\\\/spoonconsulting.com\\\/wp-content\\\/uploads\\\/2025\\\/08\\\/Logo-Spoon-Spoon-Consulting-2024-scaled.webp\",\"width\":2560,\"height\":1071,\"caption\":\"Spoon Consulting\"},\"image\":{\"@id\":\"https:\\\/\\\/spoonconsulting.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/facebook.com\\\/spoonconsulting\",\"https:\\\/\\\/instagram.com\\\/spoonconsulting\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/spoonconsulting\",\"https:\\\/\\\/www.tiktok.com\\\/@spoonconsulting\"],\"email\":\"contact@spoonconsulting.com\",\"legalName\":\"Spoon Consulting Ltd\",\"foundingDate\":\"2005-08-01\",\"numberOfEmployees\":{\"@type\":\"QuantitativeValue\",\"minValue\":\"201\",\"maxValue\":\"500\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/spoonconsulting.com\\\/#\\\/schema\\\/person\\\/08294de3cb1ba89c632854a5403bc7fc\",\"name\":\"Tsanta RANDRIAMIHARY\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/bacbc301ceb0b48a952ef40f654f7948ba08e35b5913fc73c18b2a9ed398f2b7?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/bacbc301ceb0b48a952ef40f654f7948ba08e35b5913fc73c18b2a9ed398f2b7?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/bacbc301ceb0b48a952ef40f654f7948ba08e35b5913fc73c18b2a9ed398f2b7?s=96&d=mm&r=g\",\"caption\":\"Tsanta RANDRIAMIHARY\"},\"url\":\"https:\\\/\\\/spoonconsulting.com\\\/fr\\\/author\\\/tsantarandriamihary\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Elevating the Luxury Retail Experience: A Strategic Salesforce and SAP Integration - Spoon Consulting","description":"Discover how a leading French high-end audio manufacturer optimized its luxury retail operations through a high-performance Salesforce-SAP integration and custom mobile sales tools developed by Spoon Consulting.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/spoonconsulting.com\/fr\/elevating-the-luxury-retail-experience-a-strategic-salesforce-and-sap-integration\/","og_locale":"fr_FR","og_type":"article","og_title":"Elevating the Luxury Retail Experience: A Strategic Salesforce and SAP Integration","og_description":"Discover how a leading French high-end audio manufacturer optimized its luxury retail operations through a high-performance Salesforce-SAP integration and custom mobile sales tools developed by Spoon Consulting.","og_url":"https:\/\/spoonconsulting.com\/fr\/elevating-the-luxury-retail-experience-a-strategic-salesforce-and-sap-integration\/","og_site_name":"Spoon Consulting","article_publisher":"https:\/\/facebook.com\/spoonconsulting","article_published_time":"2026-03-23T11:02:35+00:00","article_modified_time":"2026-03-23T11:02:36+00:00","og_image":[{"width":1024,"height":572,"url":"https:\/\/spoonconsulting.com\/wp-content\/uploads\/2026\/03\/SC_MKT_Case-Study_2016_Devialet_Strategic_UX_and_SAP_Integration_for_Luxury_Retail_EN-1024x572.png","type":"image\/png"}],"author":"Tsanta RANDRIAMIHARY","twitter_card":"summary_large_image","twitter_misc":{"\u00c9crit par":"Tsanta RANDRIAMIHARY","Dur\u00e9e de lecture estim\u00e9e":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/spoonconsulting.com\/elevating-the-luxury-retail-experience-a-strategic-salesforce-and-sap-integration\/#article","isPartOf":{"@id":"https:\/\/spoonconsulting.com\/elevating-the-luxury-retail-experience-a-strategic-salesforce-and-sap-integration\/"},"author":{"name":"Tsanta RANDRIAMIHARY","@id":"https:\/\/spoonconsulting.com\/#\/schema\/person\/08294de3cb1ba89c632854a5403bc7fc"},"headline":"Elevating the Luxury Retail Experience: A Strategic Salesforce and SAP Integration","datePublished":"2026-03-23T11:02:35+00:00","dateModified":"2026-03-23T11:02:36+00:00","mainEntityOfPage":{"@id":"https:\/\/spoonconsulting.com\/elevating-the-luxury-retail-experience-a-strategic-salesforce-and-sap-integration\/"},"wordCount":404,"commentCount":0,"publisher":{"@id":"https:\/\/spoonconsulting.com\/#organization"},"image":{"@id":"https:\/\/spoonconsulting.com\/elevating-the-luxury-retail-experience-a-strategic-salesforce-and-sap-integration\/#primaryimage"},"thumbnailUrl":"https:\/\/spoonconsulting.com\/wp-content\/uploads\/2026\/03\/SC_MKT_Case-Study_2016_Devialet_Strategic_UX_and_SAP_Integration_for_Luxury_Retail_EN-scaled.png","inLanguage":"fr-FR","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/spoonconsulting.com\/elevating-the-luxury-retail-experience-a-strategic-salesforce-and-sap-integration\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/spoonconsulting.com\/elevating-the-luxury-retail-experience-a-strategic-salesforce-and-sap-integration\/","url":"https:\/\/spoonconsulting.com\/elevating-the-luxury-retail-experience-a-strategic-salesforce-and-sap-integration\/","name":"Elevating the Luxury Retail Experience: A Strategic Salesforce and SAP Integration - Spoon Consulting","isPartOf":{"@id":"https:\/\/spoonconsulting.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/spoonconsulting.com\/elevating-the-luxury-retail-experience-a-strategic-salesforce-and-sap-integration\/#primaryimage"},"image":{"@id":"https:\/\/spoonconsulting.com\/elevating-the-luxury-retail-experience-a-strategic-salesforce-and-sap-integration\/#primaryimage"},"thumbnailUrl":"https:\/\/spoonconsulting.com\/wp-content\/uploads\/2026\/03\/SC_MKT_Case-Study_2016_Devialet_Strategic_UX_and_SAP_Integration_for_Luxury_Retail_EN-scaled.png","datePublished":"2026-03-23T11:02:35+00:00","dateModified":"2026-03-23T11:02:36+00:00","description":"Discover how a leading French high-end audio manufacturer optimized its luxury retail operations through a high-performance Salesforce-SAP integration and custom mobile sales tools developed by Spoon Consulting.","breadcrumb":{"@id":"https:\/\/spoonconsulting.com\/elevating-the-luxury-retail-experience-a-strategic-salesforce-and-sap-integration\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/spoonconsulting.com\/elevating-the-luxury-retail-experience-a-strategic-salesforce-and-sap-integration\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/spoonconsulting.com\/elevating-the-luxury-retail-experience-a-strategic-salesforce-and-sap-integration\/#primaryimage","url":"https:\/\/spoonconsulting.com\/wp-content\/uploads\/2026\/03\/SC_MKT_Case-Study_2016_Devialet_Strategic_UX_and_SAP_Integration_for_Luxury_Retail_EN-scaled.png","contentUrl":"https:\/\/spoonconsulting.com\/wp-content\/uploads\/2026\/03\/SC_MKT_Case-Study_2016_Devialet_Strategic_UX_and_SAP_Integration_for_Luxury_Retail_EN-scaled.png","width":2560,"height":1429},{"@type":"BreadcrumbList","@id":"https:\/\/spoonconsulting.com\/elevating-the-luxury-retail-experience-a-strategic-salesforce-and-sap-integration\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/spoonconsulting.com\/"},{"@type":"ListItem","position":2,"name":"Elevating the Luxury Retail Experience: A Strategic Salesforce and SAP Integration"}]},{"@type":"WebSite","@id":"https:\/\/spoonconsulting.com\/#website","url":"https:\/\/spoonconsulting.com\/","name":"Spoon Consulting","description":"Proximit\u00e9. Innovation. Solution.","publisher":{"@id":"https:\/\/spoonconsulting.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/spoonconsulting.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/spoonconsulting.com\/#organization","name":"Spoon Consulting","url":"https:\/\/spoonconsulting.com\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/spoonconsulting.com\/#\/schema\/logo\/image\/","url":"https:\/\/spoonconsulting.com\/wp-content\/uploads\/2025\/08\/Logo-Spoon-Spoon-Consulting-2024-scaled.webp","contentUrl":"https:\/\/spoonconsulting.com\/wp-content\/uploads\/2025\/08\/Logo-Spoon-Spoon-Consulting-2024-scaled.webp","width":2560,"height":1071,"caption":"Spoon Consulting"},"image":{"@id":"https:\/\/spoonconsulting.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/facebook.com\/spoonconsulting","https:\/\/instagram.com\/spoonconsulting","https:\/\/www.linkedin.com\/company\/spoonconsulting","https:\/\/www.tiktok.com\/@spoonconsulting"],"email":"contact@spoonconsulting.com","legalName":"Spoon Consulting Ltd","foundingDate":"2005-08-01","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"201","maxValue":"500"}},{"@type":"Person","@id":"https:\/\/spoonconsulting.com\/#\/schema\/person\/08294de3cb1ba89c632854a5403bc7fc","name":"Tsanta RANDRIAMIHARY","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/secure.gravatar.com\/avatar\/bacbc301ceb0b48a952ef40f654f7948ba08e35b5913fc73c18b2a9ed398f2b7?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/bacbc301ceb0b48a952ef40f654f7948ba08e35b5913fc73c18b2a9ed398f2b7?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/bacbc301ceb0b48a952ef40f654f7948ba08e35b5913fc73c18b2a9ed398f2b7?s=96&d=mm&r=g","caption":"Tsanta RANDRIAMIHARY"},"url":"https:\/\/spoonconsulting.com\/fr\/author\/tsantarandriamihary\/"}]}},"jetpack_featured_media_url":"https:\/\/spoonconsulting.com\/wp-content\/uploads\/2026\/03\/SC_MKT_Case-Study_2016_Devialet_Strategic_UX_and_SAP_Integration_for_Luxury_Retail_EN-scaled.png","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/spoonconsulting.com\/fr\/wp-json\/wp\/v2\/posts\/4681","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/spoonconsulting.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/spoonconsulting.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/spoonconsulting.com\/fr\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/spoonconsulting.com\/fr\/wp-json\/wp\/v2\/comments?post=4681"}],"version-history":[{"count":1,"href":"https:\/\/spoonconsulting.com\/fr\/wp-json\/wp\/v2\/posts\/4681\/revisions"}],"predecessor-version":[{"id":4683,"href":"https:\/\/spoonconsulting.com\/fr\/wp-json\/wp\/v2\/posts\/4681\/revisions\/4683"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/spoonconsulting.com\/fr\/wp-json\/wp\/v2\/media\/4682"}],"wp:attachment":[{"href":"https:\/\/spoonconsulting.com\/fr\/wp-json\/wp\/v2\/media?parent=4681"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/spoonconsulting.com\/fr\/wp-json\/wp\/v2\/categories?post=4681"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/spoonconsulting.com\/fr\/wp-json\/wp\/v2\/tags?post=4681"},{"taxonomy":"content-type","embeddable":true,"href":"https:\/\/spoonconsulting.com\/fr\/wp-json\/wp\/v2\/content-type?post=4681"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/spoonconsulting.com\/fr\/wp-json\/wp\/v2\/industry?post=4681"},{"taxonomy":"offer","embeddable":true,"href":"https:\/\/spoonconsulting.com\/fr\/wp-json\/wp\/v2\/offer?post=4681"},{"taxonomy":"technology","embeddable":true,"href":"https:\/\/spoonconsulting.com\/fr\/wp-json\/wp\/v2\/technology?post=4681"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}