{"id":1109,"date":"2026-02-18T15:40:39","date_gmt":"2026-02-18T11:40:39","guid":{"rendered":"https:\/\/spoonconsulting.com\/?page_id=1109"},"modified":"2026-05-28T15:46:04","modified_gmt":"2026-05-28T11:46:04","slug":"salesforce-apps-run","status":"publish","type":"page","link":"https:\/\/spoonconsulting.com\/fr\/salesforce-apps-run\/","title":{"rendered":"Salesforce Apps RUN"},"content":{"rendered":"\t\t
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    <\/div>

    Salesforce
    Apps RUN<\/span><\/h1>

    Strategic Salesforce & MuleSoft Application Managed Services (AMS)<\/p>

    End-to-end Application Maintenance Services, Release Management, and Center of Excellence to keep your Salesforce & MuleSoft ecosystems running at peak performance.<\/p>Talk To Our Experts<\/a><\/div>

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    Why It Matters<\/span>

    The Strategic Imperative<\/h2>

    A structured RUN strategy is not optional \u2014 it is a financial necessity. Without it, maintenance costs spiral, releases stall, and platform value erodes.<\/p><\/div> \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    ~20%<\/div>
    Annual Maintenance Cost<\/div>

    of original development cost spent annually on maintaining enterprise apps (Gartner)<\/p><\/div> \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    30%<\/div>
    IT Budget (Financial Services)<\/div>

    of IT budgets in financial services consumed by application maintenance (Deloitte)<\/p><\/div> \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    25\u201330%<\/div>
    IT Budget (Insurance)<\/div>

    of IT budgets for insurers dedicated to maintaining legacy and modern platforms (Generali)<\/p><\/div> \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    57%<\/div>
    Faster Integrations<\/div>

    faster integrations achieved with MuleSoft, reducing time-to-market dramatically<\/p><\/div> \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Challenges<\/span>

    What Keeps You Up at Night<\/h2>

    Running Salesforce & MuleSoft at scale surfaces complex operational hurdles. We address every one.<\/p><\/div> \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Time & Release Management<\/h3>

    Coordinating release cycles across multiple Salesforce orgs while minimizing downtime and regression risk.<\/p><\/div> \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Employee Turnover<\/h3>

    Losing institutional knowledge when key team members leave, creating gaps in platform expertise and documentation.<\/p><\/div> \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Process Misalignment<\/h3>

    Business processes diverging from platform configuration, leading to workarounds, shadow IT, and declining user adoption.<\/p><\/div> \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Security & Compliance<\/h3>

    Maintaining GDPR, SOX, and industry-specific compliance as platforms evolve with each seasonal release.<\/p><\/div> \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Integration Complexity<\/h3>

    Managing an ever-growing web of MuleSoft APIs and third-party integrations that must stay synchronized and performant.<\/p><\/div> \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    How We Engage<\/span>

    Engagement Model<\/h2>

    Three structured entry points to get started \u2014 each designed for immediate impact.<\/p><\/div> \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Step 1<\/div><\/rect><\/path><\/path><\/svg><\/span>

    Due Diligence & Platform Audit<\/h3>

    Comprehensive assessment of your Salesforce & MuleSoft landscape \u2014 technical debt, security posture, integration health, and optimization opportunities.<\/p><\/div> \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Step 2<\/div><\/path><\/path><\/path><\/path><\/svg><\/span>

    COE Ramp-up<\/h3>

    Stand up a dedicated Center of Excellence with governance frameworks, knowledge transfer, and cross-functional team onboarding.<\/p><\/div> \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Step 3<\/div><\/path><\/circle><\/svg><\/span>

    Process Optimization<\/h3>

    Continuous improvement cycles \u2014 refining release management, streamlining support workflows, and aligning platform capabilities with evolving business needs.<\/p><\/div> \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    What We Deliver<\/span>

    Services Portfolio<\/h2>

    A comprehensive suite of managed services to keep your Salesforce & MuleSoft platforms running at peak performance.<\/p><\/div> \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Application Maintenance Services (AMS)<\/h3>

    Incident management, bug fixing, and continuous improvement across your Salesforce orgs with defined SLAs.<\/p><\/div><\/div> \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Release Management & CI\/CD<\/h3>

    Structured release trains, DevOps pipelines, and automated testing to ship with confidence every sprint.<\/p><\/div><\/div> \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Center of Excellence (COE)<\/h3>

    Governance, best practices, and knowledge management to elevate platform quality across the organization.<\/p><\/div><\/div> \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Design Authority & Architecture<\/h3>

    Technical oversight ensuring scalable, maintainable architecture aligned with your enterprise roadmap.<\/p><\/div><\/div> \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Strategic Business Analysis<\/h3>

    Continuous alignment between business objectives and platform capabilities to maximize adoption and ROI.<\/p><\/div><\/div> \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Salesforce Audit & Health Checks<\/h3>

    Comprehensive platform assessments covering technical debt, security posture, and optimization opportunities.<\/p><\/div><\/div> \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Why Us<\/span>

    Why Spoon Consulting?<\/h2>

    A unique blend of deep Salesforce expertise and operational excellence.<\/p><\/div> \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    300+ Consultants, 150+ Salesforce Experts<\/h3>

    A deep bench of certified professionals across Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft, and more.<\/p><\/div><\/div> \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Flexible Capacity Management<\/h3>

    Scale teams up or down based on project phases, seasonal peaks, and evolving business priorities \u2014 no long-term lock-in.<\/p><\/div><\/div> \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Optimized Costs<\/h3>

    Delivery centers in Mauritius & Madagascar offering competitive nearshore rates for Europe (EN\/FR) with minimal time-zone friction.<\/p><\/div><\/div> \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    8,000+ Productive Days in 2024<\/h3>

    Proven execution at scale \u2014 thousands of productive days delivered across enterprise Salesforce engagements last year alone.<\/p><\/div><\/div> \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    related<\/p>

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