Remote Delivery Model
Our service offerings are tailored for each client to bring value within a framework,
called Remote Delivery Model which secures delivery schedule, budget and quality.
Remote Delivery Model | Contractual Framework | Service level agreements | Delivery Framework |
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Our Delivery Model covers two main topics:
A contractual framework to agree and guarantee our commitments
Fixed price contracts for implementation activities,
Service Level Agreements for sustain phase activities;
A delivery framework to implement this contractual framework in terms of organization, roles and responsibilities and delivery processes.
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For fixed price contracts, we have developed methodologies and tools to manage in transparency with our clients the key elements of a fixed price deal.
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Service level agreements are essential to manage adequately long term agreements for outsourcing processes. They should cover:
Our expertise allows us to define metrics and performance goals with two main characteristics:
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Our delivery framework is built to create to address the following questions:
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